Frequently Asked Questions

Frequently Asked Questions

Find answers to common questions about our products and services

What payment methods do you accept? +

We accept all major credit cards including Visa, MasterCard, American Express, and Discover. We also accept PayPal and Apple Pay for online purchases.

How long does shipping take? +

Standard shipping typically takes 3-5 business days within the continental US. Express shipping is available for next-day or 2-day delivery. International shipping times vary by destination.

What is your return policy? +

We offer a 30-day return policy for most items. Items must be unused and in their original packaging with all tags attached. Some items like personal care products and custom orders are not eligible for return.

How can I track my order? +

Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order using the link provided in the email or by logging into your account on our website.

Do you offer international shipping? +

Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by destination. Please note that customers are responsible for any customs fees or import taxes.

How do I contact customer service? +

Our customer service team is available Monday through Friday from 9am to 5pm EST. You can reach us by email at support@example.com or by phone at +1 (555) 123-4567.